What should I do if I don’t receive my Loop points for purchases made through Global Shopping?

The timeframe to receive your points is between 45 and 100 days after the purchase.

For purchases of attractions, flights, car rentals, hotel reservations, or other services, this period only starts counting from the last day of service use.

If after this period you still haven’t received your points, it’s possible you didn’t fully comply with the rules. For example:

• If you canceled or changed one or more items in the order
• If you used a coupon or promotion not offered by Inter Shopping
• If you didn’t complete payment within the timeframe set by the store
• If you changed the payment method for the order
• If you didn’t make the purchase through Inter’s redirect to the partner store’s website

For more details, access the chat in the Super App or call:

+54 0800 345 0002