I tried using my Global Card and received an error. What should I do?

If your transaction was not completed, please check that:

• Your card is unlocked.
• You have available USD balance in your Global Account.
• The card information entered is correct (name, card number, expiration date, and CVV).
• For online purchases, the address matches the one registered on your account and the ZIP Code was entered correctly.

If the issue persists, contact us through the chat in the Super App.